Sales Order Processor Temp to Perm

Central recruitment are seeking a proactive and organised individual to join our client as an Order Fulfilment Coordinator. In this hands-on role, you will ensure a seamless order processing journey for their customers, from the receipt of product goods to customer order, dispatch, and delivery. You will serve as a trusted liaison between multiple departments, facilitating a seamless flow of goods and delivering exceptional customer service, while upholding our reputation for quality and efficiency.

Order Fulfilment Coordinator Key Responsibilities

• Generate and analyse the Date Change Reports to track and manage order modifications.
• Liaise with suppliers, couriers, and warehouse teams to ensure that the goods the business receives arrive on time and with minimal disruption to business operations
• Monitor and track consignment movements to ensure goods can be allocated to orders. accurately
• Identify and resolve issues related to orders not dispatched, ensuring prompt order fulfilment.
• Provide updates on uncollected customer collections and follow up with the customer experience teams as required.
• Monitor order cut-off times and ensure any changes are communicated to the wider business.
• Liaise with the cutting tables to address and resolve system issues that affect operations.
• Prepare commercial invoices for export orders, ensuring compliance with the regulations.
• Act as the escalation point for urgent orders, ensuring they are given priority service.
• Assist the Stock and Planning Manager in planning print schedules and managing capacity.
• Support the delivery of project initiatives for a range of continuous improvement projects as required.

Essential Order Fulfilment and Logistics Skills

• Previous experience in order fulfilment, sales order processing, or similar supply chain administration is highly preferred.
• Excellent organisational skills with a keen attention to detail and accuracy.
• Strong verbal and written communication skills to liaise confidently with customers and colleagues.
• Proactive problem-solving approach and ability to work to tight deadlines in a fast-paced setting.
• Competency with order management or ERP software, and proficiency in Microsoft Office Suite, particularly Excel.
• An analytical approach capable of interpreting data and translating insights into improved processes.
• Experience collaborating cross-functionally within warehouse, sales, and logistics teams.

Working Hours are : 9am – 5pm, Monday to Friday

Pay is : £24,000 – £25,000 depending on experience.

If you are interested in this role please apply with your cv and one of the team will be in touch